将您的 Chaterimo AI 聊天机器人连接到 OpenClaw。查询客户对话，分析聊天机器人性能，并从电商商店的客服数据中获取洞察。
什么是 Chaterimo？
Chaterimo 是一个 AI 驱动的客服平台，与 Shopify、Shoptet、Upgates 和 eshop-rychle.cz 电商平台集成。它由领先的 LLM 模型提供全天候自动化客户支持：ChatGPT、Claude、Gemini 和 Grok。您可以使用自己的 API 密钥（BYOK - 自带密钥）或选择包含 AI 积分的自定义套餐。
📖 了解更多： 如何将 Chaterimo 与 Shopify 连接
这个技能能做什么？
列出您的聊天机器人
"显示我所有的聊天机器人"
返回为您的商店配置的所有聊天机器人及其 AI 模型设置和状态。
浏览对话
"显示上周的对话"
"列出我 Shopify 商店的对话"
查看客服对话，可按日期和平台筛选。所有客户 PII 自动剥离以保护隐私。
阅读对话记录
"显示对话 #123"
"客户昨天问了什么？"
获取客户与 AI 聊天机器人之间的完整消息对话。所有个人身份信息自动编辑。
设置
- 在 chaterimo.com 注册
- 连接您的电商平台（Shopify、Shoptet、Upgates 或 eshop-rychle.cz）
- 进入仪表板的 API Keys
- 点击 Create API Key 并复制密钥
- 设置环境变量：
CHATERIMO_API_KEY=cha_your_key_here
API 端点
| 端点 | 描述 |
|---|
GET /api/v1/chatbots/ | 列出所有聊天机器人（返回聊天机器人 ID） |
GET /api/v1/chatbots/{chatbot_id}/ | 获取聊天机器人详情 |
GET /api/v1/chatbots/{chatbot_id}/conversations/ | 列出对话（返回对话 ID） |
GET /api/v1/conversations/{conversation_id}/ | 获取包含消息的完整对话 |
您的组织由 API 密钥自动确定 - 无需指定。
隐私与数据安全
PII 编辑
API 返回的所有对话数据都会自动剥离个人身份信息（PII）以保护客户隐私：
| 数据类型 | 示例 | 编辑后 |
|---|
| 电子邮件地址 | john@example.com | [EMAIL] |
| 电话号码 | +1-555-123-4567 | [PHONE] |
这确保您可以分析对话模式和聊天机器人性能，而不会暴露敏感的客户数据。
API 密钥安全
- 哈希存储：API 密钥以 SHA256 哈希形式存储 - 我们永远不会以明文形式存储您的密钥
- 一次性显示：您的完整 API 密钥在创建时仅显示一次 - 立即复制
- 即时撤销：立即从仪表板撤销已泄露的密钥
- 范围访问：密钥具有特定权限范围（默认只读）
基础设施安全
- 速率限制：每个 API 密钥每分钟 60 次请求，以防止滥用
- 审计日志：所有 API 调用都带有时间戳、端点和响应码进行记录
- 租户隔离：API 密钥只能访问其自己组织的数据
- 仅 HTTPS：所有 API 流量在传输过程中加密
支持的平台
- Shopify - 产品同步完整集成（设置指南）
- Shoptet - 捷克电商平台集成
- Upgates - 完整 API 集成
- eshop-rychle.cz - 捷克电商平台
支持的 AI 模型
Chaterimo 通过 BYOK（自带密钥）或自定义套餐支持多个 LLM 提供商。我们定期更新以包含来自每个提供商的最新模型：
- OpenAI - ChatGPT（最新 GPT 模型）
- Anthropic - Claude（最新 Claude 模型）
- Google - Gemini（最新 Gemini 模型）
- xAI - Grok（最新 Grok 模型）
即将推出（第二阶段+）
- 分析和指标仪表板
- 未回答问题检测
- 产品搜索
- 知识库管理
- 通过 API 配置聊天机器人
支持
使用示例
用户：显示我的聊天机器人
助手：您已配置 2 个聊天机器人：
- 主商店支持 (GPT-4) - 语言：英语 - 状态：活跃
- 捷克支持 (Claude) - 语言：捷克语 - 状态：活跃
用户：显示主商店支持的最近对话
助手：以下是最近 5 个对话：
- 会话 #abc123 - 12 条消息 - 2026年2月4日
- 会话 #def456 - 8 条消息 - 2026年2月4日
- 会话 #ghi789 - 3 条消息 - 2026年2月3日
...
Connect your Chaterimo AI chatbot to OpenClaw. Query customer conversations, analyze chatbot performance, and get insights from your e-commerce store's customer service data.
What is Chaterimo?
Chaterimo is an AI-powered customer service platform that integrates with Shopify, Shoptet, Upgates, and eshop-rychle.cz e-commerce platforms. It provides 24/7 automated customer support powered by leading LLM models: ChatGPT, Claude, Gemini, and Grok.
You can use Chaterimo with your own API keys (BYOK - Bring Your Own Key) or choose a custom plan with included AI credits.
📖 Learn more: How to connect Chaterimo with Shopify
What can this skill do?
List Your Chatbots
"Show me all my chatbots"
Returns all chatbots configured for your store with their AI model settings and status.
Browse Conversations
"Show me conversations from last week"
"List conversations from my Shopify store"
View customer service conversations with filters by date and platform. All customer PII is automatically stripped for privacy.
Read Conversation Transcripts
"Show me conversation #123"
"What did customers ask about yesterday?"
Get full conversations with messages between customers and your AI chatbot. All personally identifiable information is automatically redacted.
Setup
- Sign up at chaterimo.com
- Connect your e-commerce platform (Shopify, Shoptet, Upgates, or eshop-rychle.cz)
- Go to API Keys in your dashboard
- Click Create API Key and copy the key
- Set the environment variable:
CHATERIMO_API_KEY=cha_your_key_here
API Endpoints
| Endpoint | Description |
|---|
GET /api/v1/chatbots/ | List all chatbots (returns chatbot IDs) |
GET /api/v1/chatbots/{chatbot_id}/ | Get chatbot details |
GET /api/v1/chatbots/{chatbot_id}/conversations/ | List conversations (returns conversation IDs) |
GET /api/v1/conversations/{conversation_id}/ | Get full conversation with messages |
Your organisation is determined automatically from your API key - no need to specify it.
Privacy & Data Security
PII Redaction
All conversation data returned by the API has personally identifiable information (PII) automatically stripped to protect customer privacy:
| Data Type | Example | Redacted As |
|---|
| Email addresses | john@example.com | [EMAIL] |
| Phone numbers | +1-555-123-4567 | [PHONE] |
This ensures you can analyze conversation patterns and chatbot performance without exposing sensitive customer data.
API Key Security
- Hashed storage: API keys are stored as SHA256 hashes - we never store your raw key in plain text
- One-time display: Your full API key is shown only once at creation - copy it immediately
- Instant revocation: Revoke compromised keys immediately from your dashboard
- Scoped access: Keys are scoped to specific permissions (read-only by default)
Infrastructure Security
- Rate limiting: 60 requests/minute per API key to prevent abuse
- Audit logging: All API calls are logged with timestamps, endpoints, and response codes
- Tenant isolation: API keys can only access data from their own organisation
- HTTPS only: All API traffic is encrypted in transit
Supported Platforms
- Shopify - Full integration with product sync (Setup guide)
- Shoptet - Czech e-commerce platform integration
- Upgates - Full API integration
- eshop-rychle.cz - Czech e-commerce platform
Supported AI Models
Chaterimo supports multiple LLM providers via BYOK (Bring Your Own Key) or custom plans. We regularly update to include the latest models from each provider:
- OpenAI - ChatGPT (latest GPT models)
- Anthropic - Claude (latest Claude models)
- Google - Gemini (latest Gemini models)
- xAI - Grok (latest Grok models)
Coming Soon (Phase 2+)
- Analytics & metrics dashboard
- Unanswered questions detection
- Product search
- Knowledge base management
- Chatbot configuration via API
Support
Example Usage
User: Show me my chatbots
Assistant: You have 2 chatbots configured:- Main Store Support (GPT-4)
- Language: English
- Status: Active- Language: Czech
- Status: ActiveUser: Show me recent conversations from Main Store Support
Assistant: Here are the last 5 conversations:
- Session #abc123 - 12 messages - Feb 4, 2026
- Session #def456 - 8 messages - Feb 4, 2026
- Session #ghi789 - 3 messages - Feb 3, 2026
...
by